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Have a question? You may find an answer in our FAQs.
But you can also contact us:
Customer Services
Call Us:02134940002
Mon-Sat: 11:30 am - 09:30 pm
STORE LOCATOR
Y-Block, Lahore
Building Number Y-116, Y Block Commercial, DHA Phase 3 Lahore Cantt.
Mon - Thursday & Saturday: 11am to 10pm
Friday: 3:00pm to 10:00pm
Sunday: 1:00pm to 10:00pm
042 35693992
Fazal Centre, Gujranwala
Shop 46 Fazal Centre Rahwali Cantt Gujranwala.
Mon - Thursday & Saturday: 12:00pm to 11:00pm
Friday: 3:00pm to 11:00pm
Sunday: 12:00pm to 10:00pm
055 3864952
DHA Phase 8, Karachi
Plot Number 103, C, Zulfiqar Ave, D.H.A. Phase 8 Zulfiqar & Al Murtaza Commercial Area Phase 8 DHA, Karachi.
Mon - Thursday & Saturday: 11:00AM - 10:00PM
Friday: 3:00PM - 10:00PM
Sunday: 2:00PM-10:00PM
021 37120929
DHA Phase 5, Karachi
Shop#1 Building 26-C 26th Street, Badar Commercial, Near KFC Phase V, DHA
Mon - Saturday: 11:00AM - 10:00PM
Sunday: 01:00PM - 10:00PM
021 37121565
Sharfabad (Bahadurabad), Karachi
Shop# 2 Halima Towers Alamgir Road near United King Bakery, Sharfabad(Bahadurabad), Karachi.
Mon - Thursday: 11:00AM - 10:00PM
Friday: 03PM-10:00PM
Saturday: 11:00AM - 10:00PM
Sunday: 02PM - 10:00PM
021 34940002
Malir Cantt (Outside), Karachi
Shop #2 Indus Project, MM Alam Road adjacent to McDonald, Outside Malir Cantt, Karachi.
Mon - Wednesday: 11:30AM - 10:30PM
Friday: 03:00PM - 11:00PM
Thursday & Saturday: 12:00PM - 11:00PM
Sunday: 02:00PM - 11:00PM
021 34903950
SHIPPING
Standard Shipping Charges Rs.250- Get Free Delivery on shopping of Rs.9,999 *Charges for Volumetric Items may exceed*.
PAYMENTS
Accepts the following payment methods:
Cash On Delivery COD
Bank Transfer
Account Title: Infantino
Meezan Bank - Shaheed-e-Millat Branch Karachi
Account Number: 9950 01023 57675
IBAN: PK12MEZN0099500102357675
Note:
Your order is on hold for 2-working hours for payment confirmation.
Please Whatsapp bank transfer slip or online transfer screenshot as soon as payment is done within specified time.
Always verify bank details and amount before transfer is made. Return or Reversal for bank transfers shall be processed in 3 working days only to the same bank account from which payment was made and received by Infantino.
Whatsapp number 03303953950.
EXCHANGE POLICY
- Exchange facility can only be availed within 07-Days of parcel receipt by customer. Refund can only be claimed prior to product dispatch in case of advance payment.
- Any items that have been worn, used, or altered will not be exchanged.
- Tags and labels must be intact along with invoice as a proof of purchase from infantino.
- Summer stock will be exchanged only with summer items & winter items only with winter stock.
- Return request will not be processed if the item is "no longer needed".
- All items sent for return will first go through quality check to ensure they are returned in the original condition. If a product(s) we received in an inadequate condition, we reserve the right to send it back to you.
- Products purchased online can be exchanged from stores, but product purchased from stores cannot be exchanged from online store.
- We offer free pick up services for items in case the wrong product being dispatched by our negligence
- If a customer decline to receive parcel without any prior notice by him, so then infantino will not entertain his/her order in future.
INFANTINO reserves the right to amend , alter or make changes in exchange policy without prior notice.