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HERE TO HELP
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: +92 3162033950
Mon-Sat: 09:30 am - 06:30 pm
Malir Cantt (Outside)
Mon - Thursday 11:30AM - 10PM
Friday: 2:30PM - 11PM
Mon - Saturday: 11AM - 10PM
Sunday: 1PM - 10PM
Mon - Sun: 11:30AM - 10:00PM
Friday & Sunday: 3PM - 10PM
Mon - Thursday: 11AM - 10PM
Saturday: 11AM - 10PM
Sunday: 2PM - 10PM
Get Free Shipping on all orders above PKR 3000 *hardware not included*.
Accepts the following payment methods:
Cash On Delivery COD
Account Title: D. Traders
Account No. 50060081008918010
Note:Your order is on hold for 2-working hours for payment confirmation.
Please Whatsapp bank transfer slip or online transfer screen shot as soon as payment is done within specified time.
Whatsapp number 03303953950.
- Exchange facility can only be availed within 07-Days of parcel receipt by customer. Refund can only be claimed prior to product dispatch in case of advance payment.
- Any items that have been worn, used, or altered will not be exchanged.
- Tags and labels must be intact along with invoice as a proof of purchase from infantino.
- Summer stock will be exchanged only with summer items & winter items only with winter stock.
- Return request will not be processed if the item is “no longer needed”.
- All items sent for return will first go through quality check to ensure they are returned in the original condition. If a product(s) we received in an inadequate condition, we reserve the right to send it back to you.
- Products purchased online can be exchanged from stores, but product purchased from stores cannot be exchanged from online store.
- We offer free pick up services for items in case the wrong product being dispatched by our negligence
- If a customer decline to receive parcel without any prior notice by him, so then infantino will not entertain his/her order in future.
INFANTINO reserves the right to amend , alter or make changes in exchange policy without prior notice.