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Shipping & Delivery Time

Delivery Days:

Karachi: 1 to 3 working days;
Other cities of Pakistan: 3 to 5 working days;
International (outside Pakistan): 5 to 7 working days after payment confirmation.
In case of sale, natural disasters, strikes, extended public holidays, etc. deliveries might be delayed.

Any query please email us: hello@infantino.pk / WhatsApp: +92-330-395-3950

 

NOTE:
Due to various types of lighting and flash used while photo shoot, or maybe due to the difference in electronic digital device capturing effects and screen resolutions, the design color shade of the product may slightly vary. The brightest shade seen is the closest color of the product.

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: +92 3162033950

Mon-Sat: 09:30 am - 06:30 pm

Send us an email

STORE LOCATOR

DHA Phase 8 
Mon - Thursday & Saturday: 11:30AM - 10PM
Friday: 12PM - 10PM
Sunday: 2:00PM-10PM
021 37120929

Malir Cantt (Outside) 
Mon - Thursday 11:30AM - 10PM
Friday: 2:30PM - 11PM
Saturday: 12PM-11PM
Sunday: 2:30PM-11PM
021 34903950


Defence Karachi 
Mon - Saturday: 11AM - 10PM
Sunday: 1PM - 10PM
021 35243231


Gulshan-e-Iqbal 
Mon - Sun: 11:30AM - 10:00PM
Friday & Sunday: 3PM - 10PM
021 34834756


Sharfabad (Bahadurabad) 
Mon - Thursday: 11AM - 10PM
Friday: 12PM-10PM
Saturday: 11AM - 10PM
Sunday: 2PM - 10PM
021 34940002

SHIPPING

Get Free Shipping on all orders above PKR 3000 *hardware not included*.

PAYMENTS
Accepts the following payment methods:

Cash On Delivery COD

Bank Transfer
Account Title: Infantino
Meezan Bank-Shaheed-e-Millat Branch Karachi
Account Number: 9950 01023 57675
IBAN: PK12MEZN0099500102357675

Note:
Your order is on hold for 2-working hours for payment confirmation.
Please Whatsapp bank transfer slip or online transfer screen shot as soon as payment is done within specified time.

Whatsapp number 03303953950. 
EXCHANGE POLICY
  • Exchange facility can only be availed within ­07-Days of parcel receipt by customer. Refund can only be claimed prior to product dispatch in case of advance payment.
  • Any items that have been worn, used, or altered will not be exchanged.
  • Tags and labels must be intact along with invoice as a proof of purchase from infantino.
  • Summer stock will be exchanged only with summer items & winter items only with winter stock.
  • Return request will not be processed if the item is “no longer needed”.
  • All items sent for return will first go through quality check to ensure they are returned in the original condition. If a product(s)  we received in an inadequate condition, we reserve the right to send it back to you.
  • Products purchased online can be exchanged from stores, but product purchased from stores cannot be exchanged from online store.
  • We offer free pick up services for items in case the wrong product being dispatched by our negligence
  • If a customer decline to receive parcel without any prior notice by him, so then infantino will not entertain his/her order in future. 

INFANTINO reserves the right to amend , alter or make changes in exchange policy without prior notice.

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Shipping

  • Get Free Shipping on all orders above PKR 3000 *hardware not included*
  • In-store collection available within 1 to 7 business days
  • We accepts the following payment methods:
    Cash On Delivery COD & Bank Transfer
    Account Title: Infantino , Meezan Bank Ltd  Account No. 9950 01023 57675
    Your order is on hold for 2-working hours for payment confirmation.
    Please Whatsapp bank transfer slip or online transfer screen shot as soon as payment is done within specified time. Whatsapp number 03303953950

Returns And Exchanges

  • Exchange facility can only be availed within ­07-Days of parcel receipt by customer. Refund can only be claimed prior to product dispatch in case of advance payment
  • See conditions and procedure in our return FAQs

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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