Double Treat Sales can be availed at Infantino Stores (Lhr: Yblock, Gjw: Fazal Centre Khi: Jinnah avenue & Sharfabad/Bhadurabad) & Online .    FREE Delivery When You Pay via Bank Transfer or on Orders Exceeding Rs. 9,999-

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Privacy Policy

Last Updated: July 3, 2026

At Infantino.pk, we respect your privacy and are committed to protecting your personal information. Whether you browse our website, create an account, or place an order, any information you provide is handled securely and used only to improve your shopping experience.

Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Order History
  • Payment Information (processed securely by trusted payment providers)
  • IP Address, Browser Information and Device Details

How We Use Your Information

Your information is collected only to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Share promotional offers (if you subscribe)
  • Prevent fraud and maintain website security

Sharing Your Information

Infantino.pk does not sell, rent, or trade your personal information.

Your information may only be shared with trusted partners involved in operating our business, such as payment gateways, courier services, website hosting providers, and analytics platforms.

Cookies

We use cookies to improve your browsing experience, remember your shopping cart, analyze website traffic, and personalize content. You can disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take every reasonable precaution, no method of online transmission is completely secure.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Last Updated date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Infantino.pk
Email: support@infantino.pk
Website: www.infantino.pk

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us:02134940002

Mon-Sat: 11:30 am - 09:30 pm

Send us an email

STORE LOCATOR

Y-Block, Lahore
Building Number Y-116, Y Block Commercial, DHA Phase 3 Lahore Cantt.
Mon - Thursday & Saturday: 11am to 10pm
Friday: 3:00pm to 10:00pm
Sunday: 1:00pm to 10:00pm
042 35693992

Fazal Centre, Gujranwala
Shop 46 Fazal Centre Rahwali Cantt Gujranwala.
Mon - Thursday & Saturday: 12:00pm to 11:00pm
Friday: 3:00pm to 11:00pm
Sunday: 12:00pm to 10:00pm
055 3864952

DHA Phase 8, Karachi
Plot Number 103, C, Zulfiqar Ave, D.H.A. Phase 8 Zulfiqar & Al Murtaza Commercial Area Phase 8 DHA, Karachi.
Mon - Thursday & Saturday: 11:00AM - 10:00PM
Friday: 3:00PM - 10:00PM
Sunday: 2:00PM-10:00PM
021 37120929

DHA Phase 5, Karachi
Shop#1 Building 26-C 26th Street, Badar Commercial, Near KFC Phase V, DHA
Mon - Saturday: 11:00AM - 10:00PM
Sunday: 01:00PM - 10:00PM
021 37121565

Sharfabad (Bahadurabad), Karachi
Shop# 2 Halima Towers Alamgir Road near United King Bakery, Sharfabad(Bahadurabad), Karachi.
Mon - Thursday: 11:00AM - 10:00PM
Friday: 03PM-10:00PM
Saturday: 11:00AM - 10:00PM
Sunday: 02PM - 10:00PM
021 34940002

Malir Cantt (Outside), Karachi
Shop #2 Indus Project, MM Alam Road adjacent to McDonald, Outside Malir Cantt, Karachi.
Mon - Thursday & Saturday: 12:00PM - 11:00PM
Friday: 03:00PM - 11:00PM
Sunday: 02:00PM - 11:00PM
021 34903950

SHIPPING

Standard Shipping Charges Rs.250- Get Free Delivery on shopping of Rs.9,999 *Charges for Volumetric Items may exceed*.

PAYMENTS
Accepts the following payment methods:

Cash On Delivery COD

Bank Transfer

Account Title: Infantino
Meezan Bank - Shaheed-e-Millat Branch Karachi
Account Number: 9950 01023 57675
IBAN: PK12MEZN0099500102357675

Note:
Your order is on hold for 2-working hours for payment confirmation.
Please Whatsapp bank transfer slip or online transfer screenshot as soon as payment is done within specified time.
Always verify bank details and amount before transfer is made. Return or Reversal for bank transfers shall be processed in 3 working days only to the same bank account from which payment was made and received by Infantino.

Whatsapp number 03303953950.


EXCHANGE POLICY
  • Exchange facility can only be availed within ­07-Days of parcel receipt by customer. Refund can only be claimed prior to product dispatch in case of advance payment.
  • Any items that have been worn, used, or altered will not be exchanged.
  • Tags and labels must be intact along with invoice as a proof of purchase from infantino.
  • Summer stock will be exchanged only with summer items & winter items only with winter stock.
  • Return request will not be processed if the item is "no longer needed".
  • All items sent for return will first go through quality check to ensure they are returned in the original condition. If a product(s) we received in an inadequate condition, we reserve the right to send it back to you.
  • Products purchased online can be exchanged from stores, but product purchased from stores cannot be exchanged from online store.
  • We offer free pick up services for items in case the wrong product being dispatched by our negligence
  • If a customer decline to receive parcel without any prior notice by him, so then infantino will not entertain his/her order in future.

INFANTINO reserves the right to amend , alter or make changes in exchange policy without prior notice.

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Shipping

  • Standard delivery charges of Rs.250 for orders within Pakistan at regular service.
  • In-store collection available within 1 to 7 business days
  • We accepts the following payment methods:
    Cash On Delivery COD & Bank Transfer
    Account Title: Infantino , Meezan Bank Ltd  Account No. 9950 01023 57675
    Your order is on hold for 2-working hours for payment confirmation.
    Please Whatsapp bank transfer slip or online transfer screen shot as soon as payment is done within specified time. Whatsapp number 03303953950

Returns And Exchanges

  • Exchange facility can only be availed within ­07-Days of parcel receipt by customer. Refund can only be claimed prior to product dispatch in case of advance payment
  • See conditions and procedure in our return FAQs

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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